Privacy Policy

Effective: 10 May 2025

This Privacy Policy explains how Endemic ("we", "us", or "our") collects, uses, and protects your personal information when you interact with our website (goendemic.com), complete our enquiry forms, or communicate with us in any other way.

1. What information we collect

We may collect and store the following types of information:

  • Personal details (e.g. name, email address, travel preferences, mobility/accessibility needs)

  • Form responses submitted via our website or third-party tools such as Tally.so

  • Communications between you and Endemic (e.g. emails, messages, notes from enquiries)

  • Usage data (e.g. anonymised site traffic, page visits, and device/browser type via analytics tools)

2. How we use your information

We collect your information for the following purposes:

  • To respond to your travel enquiry or request

  • To tailor trip suggestions to your interests and needs

  • To provide early access to new features, tools, or experiences (if requested)

  • To send occasional updates or newsletters (if you've opted in)

  • To improve our services, website performance, and user experience

3. Legal basis for processing

We process your data based on:

  • Consent – when you complete a form, sign up for updates, or give permission

  • Legitimate interest – to respond to your enquiry and improve the website

You can withdraw consent or request deletion at any time by emailing us at [insert email address].

4. How your data is stored

  • All data is stored securely and responsibly via trusted third-party platforms (e.g. Tally.so, email providers, analytics tools).

  • We do not sell or share your personal data with third parties for marketing purposes.

  • Access is limited to the Endemic team and authorised contractors supporting your enquiry.

5. Your rights

You have the right to:

  • Request access to the data we hold about you

  • Correct or update your information

  • Withdraw consent and request deletion

  • Lodge a complaint with a data protection authority (if applicable in your jurisdiction)

To exercise any of these rights, contact us at hello@goendemic.com

6. Updates to this policy

We may update this Privacy Policy occasionally to reflect changes in how we operate. Any updates will be posted on this page with a revised effective date.

Terms & Conditions of Use

By using this website (goendemic.com), you agree to the following terms and conditions:

1. Use of the website

You may browse and use this site for personal, non-commercial purposes only. You agree not to:

  • Copy, reproduce, or republish any material without permission

  • Attempt to access unauthorised areas of the site or interfere with its functioning

  • Use the site for unlawful or fraudulent activity

2. Intellectual property

All content on the site – including text, images, graphics, videos, and branding – is owned by or licensed to Endemic. You may not reproduce or distribute it without written consent.

3. Links to third-party websites

Our website may contain links to external sites (e.g. booking platforms, conservation partners). We are not responsible for the content or privacy practices of these external sites.

4. Accuracy of information

We do our best to keep content up to date, but we do not guarantee the accuracy or completeness of all information. Travel conditions, species availability, and services may change without notice.

5. Liability

We are not liable for any loss or damage arising from use of the site or from reliance on information provided. Your use of the site is at your own risk.

6. Changes to terms

We reserve the right to modify these terms at any time. Continued use of the website after updates constitutes acceptance of the new terms.

For questions about these terms or our privacy practices, please contact us at hello@goendemic.com.